diff --git a/website/client/components/chat/chatMessages.vue b/website/client/components/chat/chatMessages.vue
index 1b906d7edf..97cfb7d3e7 100644
--- a/website/client/components/chat/chatMessages.vue
+++ b/website/client/components/chat/chatMessages.vue
@@ -202,8 +202,17 @@ export default {
 
       if (!profile._id) {
         const result = await this.$store.dispatch('members:fetchMember', { memberId });
-        this.cachedProfileData[memberId] = result.data.data;
-        profile = result.data.data;
+        if (result.response && result.response.status === 404) {
+          return this.$store.dispatch('snackbars:add', {
+            title: 'Habitica',
+            text: this.$t('messageDeletedUser'),
+            type: 'error',
+            timeout: false,
+          });
+        } else {
+          this.cachedProfileData[memberId] = result.data.data;
+          profile = result.data.data;
+        }
       }
 
       // Open the modal only if the data is available
diff --git a/website/common/locales/en/messages.json b/website/common/locales/en/messages.json
index 615cae6091..c4a95cf359 100644
--- a/website/common/locales/en/messages.json
+++ b/website/common/locales/en/messages.json
@@ -69,5 +69,7 @@
   "notificationsRequired": "Notification ids are required.",
   "unallocatedStatsPoints": "You have <span class=\"notification-bold-blue\"><%= points %> unallocated Stat Points</span>",
 
-  "beginningOfConversation": "This is the beginning of your conversation with <%= userName %>. Remember to be kind, respectful, and follow the Community Guidelines!"
+  "beginningOfConversation": "This is the beginning of your conversation with <%= userName %>. Remember to be kind, respectful, and follow the Community Guidelines!",
+
+  "messageDeletedUser": "Sorry, this user has deleted their account."
 }