diff --git a/test/api/unit/models/group.test.js b/test/api/unit/models/group.test.js
index 91a80dad1a..19613448af 100644
--- a/test/api/unit/models/group.test.js
+++ b/test/api/unit/models/group.test.js
@@ -1932,28 +1932,54 @@ describe('Group Model', () => {
 
     context('hasNotCancelled', () => {
       it('returns false if group does not have customer id', () => {
-        expect(party.hasNotCancelled()).to.be.undefined;
+        expect(party.hasNotCancelled()).to.be.false;
       });
 
-      it('returns true if party does not have plan.dateTerminated', () => {
+      it('returns true if group does not have plan.dateTerminated', () => {
         party.purchased.plan.customerId = 'test-id';
 
         expect(party.hasNotCancelled()).to.be.true;
       });
 
-      it('returns false if party if plan.dateTerminated is after today', () => {
+      it('returns false if group if plan.dateTerminated is after today', () => {
         party.purchased.plan.customerId = 'test-id';
         party.purchased.plan.dateTerminated = moment().add(1, 'days').toDate();
 
         expect(party.hasNotCancelled()).to.be.false;
       });
 
-      it('returns false if party if plan.dateTerminated is before today', () => {
+      it('returns false if group if plan.dateTerminated is before today', () => {
         party.purchased.plan.customerId = 'test-id';
         party.purchased.plan.dateTerminated = moment().subtract(1, 'days').toDate();
 
         expect(party.hasNotCancelled()).to.be.false;
       });
     });
+
+    context('hasCancelled', () => {
+      it('returns false if group does not have customer id', () => {
+        expect(party.hasCancelled()).to.be.false;
+      });
+
+      it('returns false if group does not have plan.dateTerminated', () => {
+        party.purchased.plan.customerId = 'test-id';
+
+        expect(party.hasCancelled()).to.be.false;
+      });
+
+      it('returns true if group if plan.dateTerminated is after today', () => {
+        party.purchased.plan.customerId = 'test-id';
+        party.purchased.plan.dateTerminated = moment().add(1, 'days').toDate();
+
+        expect(party.hasCancelled()).to.be.true;
+      });
+
+      it('returns false if group if plan.dateTerminated is before today', () => {
+        party.purchased.plan.customerId = 'test-id';
+        party.purchased.plan.dateTerminated = moment().subtract(1, 'days').toDate();
+
+        expect(party.hasCancelled()).to.be.false;
+      });
+    });
   });
 });
diff --git a/test/api/unit/models/user.test.js b/test/api/unit/models/user.test.js
index 825dee32c4..24652fa7b6 100644
--- a/test/api/unit/models/user.test.js
+++ b/test/api/unit/models/user.test.js
@@ -315,9 +315,8 @@ describe('User Model', () => {
       user = new User();
     });
 
-
     it('returns false if user does not have customer id', () => {
-      expect(user.hasNotCancelled()).to.be.undefined;
+      expect(user.hasNotCancelled()).to.be.false;
     });
 
     it('returns true if user does not have plan.dateTerminated', () => {
@@ -341,6 +340,38 @@ describe('User Model', () => {
     });
   });
 
+
+  context('hasCancelled', () => {
+    let user;
+    beforeEach(() => {
+      user = new User();
+    });
+
+    it('returns false if user does not have customer id', () => {
+      expect(user.hasCancelled()).to.be.false;
+    });
+
+    it('returns false if user does not have plan.dateTerminated', () => {
+      user.purchased.plan.customerId = 'test-id';
+
+      expect(user.hasCancelled()).to.be.false;
+    });
+
+    it('returns true if user if plan.dateTerminated is after today', () => {
+      user.purchased.plan.customerId = 'test-id';
+      user.purchased.plan.dateTerminated = moment().add(1, 'days').toDate();
+
+      expect(user.hasCancelled()).to.be.true;
+    });
+
+    it('returns false if user if plan.dateTerminated is before today', () => {
+      user.purchased.plan.customerId = 'test-id';
+      user.purchased.plan.dateTerminated = moment().subtract(1, 'days').toDate();
+
+      expect(user.hasCancelled()).to.be.false;
+    });
+  });
+
   context('pre-save hook', () => {
     it('does not try to award achievements when achievements or items not selected in query', async () => {
       let user = new User();
diff --git a/website/server/libs/payments/paypal.js b/website/server/libs/payments/paypal.js
index 06e553df42..350af84094 100644
--- a/website/server/libs/payments/paypal.js
+++ b/website/server/libs/payments/paypal.js
@@ -257,12 +257,18 @@ api.ipn = async function ipnApi (options = {}) {
     'recurring_payment_failed',
     'recurring_payment_expired',
     'subscr_cancel',
-    'subscr_failed'];
+    'subscr_failed',
+  ];
 
   if (ipnAcceptableTypes.indexOf(txn_type) === -1) return;
+
   // @TODO: Should this request billing date?
   let user = await User.findOne({ 'purchased.plan.customerId': recurring_payment_id }).exec();
   if (user) {
+    // If the user has already cancelled the subscription, return
+    // Otherwise the subscription would be cancelled twice resulting in the loss of subscription credits
+    if (user.hasCancelled()) return;
+
     await payments.cancelSubscription({ user, paymentMethod: this.constants.PAYMENT_METHOD });
     return;
   }
@@ -274,6 +280,10 @@ api.ipn = async function ipnApi (options = {}) {
     .exec();
 
   if (group) {
+    // If the group subscription has already been cancelled the subscription, return
+    // Otherwise the subscription would be cancelled twice resulting in the loss of subscription credits
+    if (group.hasCancelled()) return;
+
     await payments.cancelSubscription({ groupId: group._id, paymentMethod: this.constants.PAYMENT_METHOD });
   }
 };
diff --git a/website/server/models/group.js b/website/server/models/group.js
index 15f880fd71..e2939278e3 100644
--- a/website/server/models/group.js
+++ b/website/server/models/group.js
@@ -1421,7 +1421,12 @@ schema.methods.isSubscribed = function isSubscribed () {
 
 schema.methods.hasNotCancelled = function hasNotCancelled () {
   let plan = this.purchased.plan;
-  return this.isSubscribed() && !plan.dateTerminated;
+  return Boolean(this.isSubscribed() && !plan.dateTerminated);
+};
+
+schema.methods.hasCancelled = function hasNotCancelled () {
+  let plan = this.purchased.plan;
+  return Boolean(this.isSubscribed() && plan.dateTerminated);
 };
 
 schema.methods.updateGroupPlan = async function updateGroupPlan (removingMember) {
diff --git a/website/server/models/user/methods.js b/website/server/models/user/methods.js
index c80cec0159..28a51fb158 100644
--- a/website/server/models/user/methods.js
+++ b/website/server/models/user/methods.js
@@ -31,7 +31,12 @@ schema.methods.isSubscribed = function isSubscribed () {
 
 schema.methods.hasNotCancelled = function hasNotCancelled () {
   let plan = this.purchased.plan;
-  return this.isSubscribed() && !plan.dateTerminated;
+  return Boolean(this.isSubscribed() && !plan.dateTerminated);
+};
+
+schema.methods.hasCancelled = function hasCancelled () {
+  let plan = this.purchased.plan;
+  return Boolean(this.isSubscribed() && plan.dateTerminated);
 };
 
 // Get an array of groups ids the user is member of